Operations Managers oversee the entire (or part of) the operations cycle which consist of research and development, product … Performs and oversees scheduling, recruitment and payroll, Handles and resolves issues that jeopardize the success of the assigned area, Monitors and adheres to the budget to ensure compliance, Achieve sales hardware and disposable sales quotas as assigned, Responsible for maintaining short range and long term plans for developing sales within the assigned territory, These plans include: annual business plan and strategic selling analysis (Blue Sheets), Responsible for developing an adequate pipeline of potential sales to meet territory sales expectations, Responsible for providing the required in-service education to customers, Responsible for maintaining organized account records, including account profiles, Responsible for providing various reports as required by management. Applies strong analytical and critical thinking skills to solve complex problems with outstanding work ethic, as well as strong leadership skills. In that case, see these senior restaurant manager resume examples. Develops and maintains strong relationships with new and existing partners to build the referral base, Conducts one on one contacts with patients identified for admission to facilities in order to market our services and facilitate the admission, Facilitates and coordinates the admission process for all patients being referred for Dialysis Services and provides outreach to hospitals and physician offices in the defined market to facilitate a timely admission, Excellent oral and written communication skills with ability to communicate to all levels of personnel, Detail oriented with excellent customer service, organizational and interpersonal skills. tool box talks & trade specific subject matter), When required by Senior Management team you will be responsible for the management of specific sub-contractors this may occur on an adhoc basis or for extended periods of time, Communication links to be established as necessary between engineers, managers, and subcontractors, such links may require formalising for specific projects or functions, and made available to the Estate Senior Management Team for review, Computer skills, including Excel, Maximo and Info view, Manage the planning, prioritisation and allocation of work, Knowledge and experience of HTMs, SFG20, British Standards and Statutory and Mandatory compliance, To lead, direct and motivate the Engie site team to enable contribution to the best of their ability and maximize their potential, Responsible for the management of the service delivery which meets / exceeds the needs of internal and external customers of the contract, Ensuring maintenance (planned & reactive) is carried out in line with budgetary and quality constraints and in line with agreed service levels and all relevant legislation, Ensuring effective working relationships are enhanced with key stakeholders by regularly exceeding the standard of work delivered and coordinating the services activities across the site, To fully support the Account Manager in all aspects of contract delivery and future growth, inclusive of any other duty that may be required, To represent Engie in all Technical matters through sound decision making, To celebrate success and drive continuous improvement with the team, ensuring local interface between other FM Service Teams, with NHS staff, Project Co and Customers at all levels to deliver as one team, To develop staff and ensure all have been provided with the mandatory and best practice training required to enable them to have the capability to carry out their roles, Drive improvements in relation to KPI and performance levels, Ensure appropriate competent persons are trained and in place within the contract, Actively monitor and control the safe working practices of internal staff, sub contractors and suppliers, Ensure adherence to all Statutory Standards and Regulations and Department of Health requirements (eg HTMs and SHTMs), Involvement in the process of tendering contracts and the selection of new sub-contractors and suppliers through liaison with the Account Manager, Assist with Lifecycle Planning Survey and delivers lifecycle asset changes as required, Positions self as leader and models desired behaviours to suit, Shows resilience to work pressures communicates constantly and repeatedly and ensures that messages understood using various mediums, Develop relationships with key stakeholders, Suppliers, Sub-Contractors, staff and staff representatives, Assist with Additional Works and associated revenue streams, Oversee and control the raising of building defect issues to a satisfactory conclusion in conjunction with Project Co. Spice it up with a few actual achievements from past non-management jobs. Brad Mainwaring. Summary : Managing all company storerooms, warehouse, storage areas, inbound and outbound operations for the machining plant as well as ensuring appropriate and efficient inventory control practices. Nothing, if you're a proto-Michael-Scott. Negotiating contracts, ensuring … 411 Hospital Operations Manager jobs available on Indeed.com. that speak specifically in support of our products, Ability to develop effective rapport and working relationships with customers and the sales team, Able to interpret market research, sales, volume and consumption data and make sound judgment and recommendations, Ability to convey concepts and information, orally and in writing; effective conducting persuasive presentations, Ability to set priorities, and efficiently perform responsibilities, Ability to manage a large territory through effective routing and planning, Ability to demonstrate sound judgment and recommendations with an entrepreneurial style, Ability to connect to external industry organizations. If you are seeking a new opportunity as an Operations Manager, it may be helpful to have a look at a few example job descriptions or just review our top-notch Operations Manager resume sample where you will find examples, tips and guidelines all in one place. Assesses related customer service issues reported by the referral source, Facilitates and coordinates the provision of renal services for pre-ESRD and ESRD patients by collaborating with the appropriate clinicians to provide services such as renal education; treatment option education; insurance and financial education, etc, Ensures all tasks and activities are executed in compliance with company standard operating procedures and all applicable regulatory requirements, 3 - 5 years’ related experience in healthcare operations, sales, sales support, B2B, etc, 2 - 3 years of Business to Business or Customer Service experience, Excellent communication skills - written and oral- with ability to communicate to all levels of personnel, Good computer skills required with knowledge of Microsoft Office applications- Word, Excel, PowerPoint, and Lotus Notes, Completion of and compliance with the Marketing and Business Development Functional Compliance Program, Achieves the assigned sales objective for the territory, Effectively manages the necessary process to ensure product acceptance to assigned hospital accounts by establishing credibility with key hospital stakeholders, performing timely product review, expediting laboratory acceptance of product, implementing Effective plan for product pull-through, and organizing in-services to communicate appropriate approved product information to appropriate hospital personnel and cover all shifts, Coordinates appropriately and effectively with Hospital Account Executives to ensure successful pull through of greater corporate initiatives, Collaborates with managed markets team as appropriate with support of RSM and HAE, Operates the territory within the assigned expense budget, Completes all required training courses and continually updates product knowledge, Completes all expense report activities within timelines and company guidelines, Assists Regional Sales Manager in training new hospital specialists, Knowledge of relationship between institutions, IDNs, and satellite offices, Ability to Link solutions to patient customer needs, deliver a Compelling Presentation, displays personal conviction, and establishes credibility and trust, Effectively manages the necessary process to ensure product acceptance to assigned hospital accounts by establishing credibility with key hospital stakeholders, performing timely product review, expediting laboratory acceptance of product, implementing, Effective plan for product pull-through, and organizing in-services to communicate appropriate approved product information to appropriate hospital personnel and cover all shifts, Complies with all state and federal laws, regulations and guidelines including PhRMA Code on Interactions with Healthcare, Professionals as well as complying with all OAPI standards and policies relating to all job activities, Experience selling in the Philadelphia area, Must have the ability to multi-task, have good communication skills, organization skills, and problem solving skills, Computer skills and mathematical ability required, Bachelor’s degree or the equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities, Three years related experience required (health care, veterinary profession, service industry, etc.) Operations Manager Resume Sample An Operations Manager is a key position in an organization. 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Requires strong microcomputer modeling skills, ability to query, download, and manipulate financial and statistical information from computer systems, This position requires an incumbent who employs tact and discretion and is motivated, self-directed, confident and a self-starter, Must be able to handle multiple tasks and deal with an environment of changing priorities, Model an “owner” mentality in hospital by demonstrating a willingness to assist all employees in making the practice a success; invest the necessary amount of time to accomplish the required responsibilities and ensure the smooth operation of the hospital, Minimizing patient stress and discomfort; recommend referral to another VCA doctor or specialist when this is likely to significantly improve the prognosis, Maintain client/patient medical/surgical records and make certain all necessary logs are kept up-to-date through established protocols; assist colleagues in follow-up and future management of the patient, Positively represent the hospital and VCA in the professional community and to the general public, 2 to 3 years of customer service or veterinary management experience, Work in a hands-on capacity in either the Admin or Technical departments in order to serve as a role model for the staff, Oversee the hiring, reviewing, disciplining and terminating of support staff, in accordance with and with the approval of the Regional Management team, Work with our Support office to perform and oversee necessary business and legal functions to ensure that payroll is correct, invoices are processed and paid, and all necessary laws, guidelines, and policies are followed and understood for all, Review the P&L Report monthly and partner with the Hospital Medical Director to increase revenue and limit expenses, 2 to 3 years of customer service and financial budget management experience, Veterinary Emergency and Specialty Medicine skills are preferable, Direct and develop the veterinary, technical and administrative staff towards the goal of quality patient care and excellent client service; assist in the formulation of objectives and policies to ensure efficient and profitable hospital operations on a daily basis, Identify, organize and participate in Promotional Events, Continuing Education Seminars, Staff Training Opportunities and Referring Veterinarian Luncheons and Dinners, Complete weekly and monthly reports, review the P&L monthly report, team with the Hospital Manager and Medical Director to devise methods to increase revenue and limit expenses, Assist with the hiring, reviewing, disciplining and terminating of staff, in accordance with and with the approval of the Regional Management team and Human Resources division, Maintain client/patient medical/surgical records and make certain all necessary logs are kept up-to-date through established protocols, Develop and manage HCP-facing educational materials (e.g., scientific response letters, slide decks), in collaboration with MSL team, Support the development, implementation, and management of Cerus’ MSL training program (e.g., materials creation, training sessions) in collaboration with the Director, MSL Operations, Provide scientific input into and help plan and execute on Cerus educational activities, including Key Opinion Leader (KOL) roundtable/advisory board meetings, workshops, webinars, and symposia, Identify appropriate clinician-focused publication and presentation opportunities for Cerus data, Manage medical congress calendar and related activities for HAR team, in collaboration with Marketing team, Propose, write, edit publications (e.g., manuscripts, congress abstracts, case studies) in support of Cerus publication plan strategy and deadlines in collaboration with internal and external stakeholders, Conduct literature searches and interpret relevant scientific literature; provide assessments to HAR team; manage HAR team library, Manage incoming KOL/HCP requests for educational funding; support internal review process for allocation of funding for medical education and investigator-initiated studies, in collaboration with relevant Cerus stakeholders, Support the development and management of hospital implementation tools in collaboration with the Director, Hospital Education and Implementation, Support the development and management of the CE program in collaboration with the Director, Hospital Education and Implementation, Support market research, activities, and advocacy related to payer reimbursement for Cerus products, Provide guidance upon request to Marketing team for development HCP-facing materials (e.g., marketing collateral, advertisements, website), Develop relationships and liaise with key internal contacts (i.e., Sales, Marketing, Scientific Affairs, Development, Clinical, Regulatory, Quality, Legal), Understand and adhere to all relevant company compliance policies and industry/government regulations, Bachelor’s degree required; advanced degree preferred (e.g., PhD, PharmD, MD, Masters), Scientific/clinical background/expertise required, Minimum of 2 years’ relevant experience in industry, academic, or clinical setting, Ability to interact with external KOLs and HCPs in a professional and appropriate manner, Ability to analyze and interpret clinical/scientific data, Ability to communicate effectively (verbal, written, oral, interpersonal, listening), including medical writing/editing/publication experience, Understanding of the drug/product development process, Ability to communicate across multiple disciplines (internally and externally), Ability to work independently and multi-task, while meeting deadlines and staying within budget, Experience of Line Management of Supervisors and engineer’s essential, Whilst not a budget holder this post requires financial control to ensure budget is adhered to, Thorough understanding of building services compliance requirements, An in depth knowledge of Healthcare Technical Memorandum an advantage, To contribute to the health and safety of the site including staff, patients and visitors ensuring that all risks relating to safety, health, environment and quality are effectively managed through the use of risk assessments, PPE, training and company procedures to ensure a safe working environment for both employees and clients, To ensure compliance with company procedures for the effective planning, organisation, control, monitor and review of the services by analysis of the relevant data and where necessary carrying out audits to demonstrate compliance, Management of Projects from Inception to completion to a value of £150K essential, Assists Directors with recruitment and hiring, Ensures compliance with related federal, state and hospital regulations as well as departmental policies and procedures, Participates in the establishment or revision of department policies, procedures, guidelines, goals and objectives, Works with hospital Leadership Staff to develop patient-sensitive policies and procedures supporting the delivery of services while ensuring quality patient care and improving the patient experience as necessary, Assists the Directors with program planning, implementation and evaluation activities, Participates in community outreach and public relations activities to maintain current and foster new relationships with community referral sources, Responsible for FTE management within budget as well as producing revenue goals, Coordinate trainings and professional development activities for Clinicians, Collaborates with Finance Department to track reimbursable by payors including analysis of peer review, denials and assist with tracking to Business Development staff for response, Coordinate and track inpatient admission process and census numbers, In line with LT policy, you will take up contract negotiations concerning volume, price tactics and preferential collaboration packs with leading customers, Active contribution to the Roche Diabetes Care Strategy; Design and implement of account plans, including financial planning which includes sales and margin calculations, Determining a tactical approach / cooperation models with customers in order to achieve commercial objectives Roche Diabetes Care, Determine and propose commercial and (innovative) solutions to build a long term relationship with the customer, Operational execution of established contracts in close collaboration with the team of Account Managers BGM and Sales Team Axone Pharma, Building awareness, developing and actively managing a long-term relationship with key accounts with the aim of generating long term sustainable cooperation based on customer needs in line with the strategy, Identifying the customer and prospect potential, develop an overview of the sector (network connections) regarding the market penetration for each product line in the assigned product portfolio, Proactively organize and provide ongoing input on the development of key accounts, Reporting of all activities relating to the customer in the CRM system, Physician and hospital marketing experience in a therapeutic medical device company. The candidate in this resume is an MBA with wide experience as an operations manager with health care facilities. at discretion of DVP and/or ROD, O If FA is a Redwoods participant in the FA Practicum, the two years’ management experience is not required; Redwoods FA operates under the supervision and mentoring of a Facility Administrator, Group Facility Administrator, or Regional Operations Director who meets the Facility Administrator requirements, Minimum of two (2) years’ experience in dialysis or health care preferred, Current license to practice as a Registered Nurse if required by state of employment, Current CPR certification required (or certification must be obtained within 60 days of hire or change in position), Intermediate computer skills in Microsoft Office applications, including Word, Excel, and Outlook, and capability to gain proficiency in DaVita Hospital Services clinical and reporting software systems, Oversee and direct the costing process within the Financial Decision Support system for the CHOP Enterprise: specifically the Hospital and Physician Practices, Ensure continual improvements and enhancements are made to align Hospital, Specialty Care Center, Urgent Care and Physician volumes, revenues and expenses in the General Ledger in coordination with Corporate and Field Finance Teams and Practice Plan Leaders, Create and maintain a formal process for RVU development that is inclusive of Operational and Practice Plan leaders. Resume Format for Operations. Hospital Billing Manager Resume Example. Duties: Managing a team of approximately 100 employees in a busy work environment. Ambitious Operations Manager with more than 16 years of management experience in the Customer Service and HealthCare industry. Formal education backgrounds of Operations Managers … This will involve, University degree with 10+ years’ experience in health economics, hospital economics, marketing or medical affairs in the medical device, pharmaceutical industry or hospital/health system/IDN sectors in Germany, Excellent knowledge and understanding of the German healthcare systems and hospital providers, technology assessment agencies, reimbursement and trends impacting technology and adoption, Extensive experience in presenting and defending evidence to key clinical and economic decision makers, Strong communication, analytical and project management skills, Able to work autonomously and as strong team player performing in a fast-paced, results-oriented, matrix environment, Advanced computer skills, including: Microsoft Office (Excel & PowerPoint) and Tableau, Native German speaking and fluent in English, This position is based in Germany and includes 50% of travel, Must have excellent negotiation and presentation skills, effective verbal and written communication skills, and strong organizational, analytical and business planning skills, Must possess a strong ophthalmic knowledge base and understand the competitive landscape in depth, The incumbent must creatively and effectively develop, implement, and execute on strategic and tactical plans to successfully partner with the most influential Doctors and Institutions in a highly competitive environment, The successful applicant will be proficient in organizing educational seminars and meetings, bringing together key expert panels and speakers to further the presence of Bausch + Lomb as the ophthalmic partner-of-choice, Successful performance in a pharma or medical sales role with 5+ years’ experience, Account Management experience is preferred, The experience and ability to collaborate with multiple internal customers to represent B+L portfolio of products, Call on Pharmacists, Hospital Administrators, Materials Managers, Nurses and any other individuals who are decision makers in the sales process, Work through third parties for product promotion and delivery when required, Maintain relationships with internal B.Braun departments, i.e., Marketing, Technical Services, Customer Service, Region office, ASC support, Prepare and deliver effective presentations providing solutions to potential customers, Compare competitive proposals and offer creative solutions to customers, Coordinate product trials and implementations for clinical staff, Assist peers with product trials and conversions, Retrieve and return damaged pumps or defective products from customers, Develop and maintain a sales pipeline of new business opportunities sufficient to meet Sales , GP, and Unit Quotas, Participate in ride-along’s for employment candidates and new hires, Communicate comprehensive and efficient hospital reports to management as directed, Prepare territory forecasts to goal attainment, Maintain accurate customer records, call documentation, and written correspondence, Proficient computer aptitude and knowledge of Microsoft applications (Word, Powerpoint, Excel), Thorough knowledge of B.Braun’s IV Systems products and services, Thorough understanding of hospital structure and role of personnel, Thorough understanding of Hospital Group Purchasing Organizations, Excellent written and verbal communication and interpersonal skills, Ability to initiate projects and tasks with little or no direction, Previous medical or pharmaceutical sales experience, Bachelor’s Degree, or 5+ relevant work experience in hospital contracting, provider development, hospital quality programs, or market operations, Experience leading special projects and producing metrics, measurements and trend reports, Proficiency in Microsoft Office Word, Excel, PowerPoint, Demonstrated collaboration with internal and external stakeholders, Demonstrated experience with process documentation, Direct supervision of Day Treatment staff, Communicates with patient, family, treatment team, physician and payors, Manages the utilization of services through concurrent reviews with payors and/or through internal reviews, Coordinates discharge planning activities, Meets with new patients to complete the psychosocial assessment, Develops a treatment plan and update with specific goals delineating clinical intervention unique to the patient, Facilitates processes and psychoeducational groups for clients and family members of clients at Green Oaks, Communicate and document all relevant information to treatment team, Accurately maintains files, logs and reports as requested or required (add), May collect insurance and referral information, May triage patients to determine level of care (Licensed Staff Only), May coordinate, implement and complete admission process (Licensed Staff Only), May provide crisis assessments in med/surg hospitals (Licensed Staff Only), Demonstrate an understanding of and adherence to the Code of Conduct, Conduct reflect the Company’s values and a commitment to the Code of Conduct, Requires a Masters Degree in Psychology, Social Work, Counseling, Education or related field, Current CPR and SAMA certification or attainment during the orientation period, Prefer two years psychiatric and/or chemical dependency experience and Activity Therapist accreditation, The H-KAM will be positioned to manage major account relationships, calling on Integrated Delivery Networks (IDN), GPOs, major & individual hospital Plasma Exchange Centers, and hematologists to expand revenue, generate opportunities and pull-though sales within the assigned accounts & geography, The H-KAM will also be expected to identify, contract with, or educate targeted local Integrated Delivery Networks (IDN), individual hospitals, hematologists, hospital pharmacists and other appropriate customers, The H-KAM will establish lines of communication with GPO, IDN, group & individual hospital, and “stake holders” including Chief of Hematology, Director of Pharmacy, Head of Purchasing/Sourcing, Administration & Department Heads, and other key departmental personnel as required, The H-KAM will identify and interact with IDN Client Management to achieve formulary access, specifically P&T Committee product approval to achieve favorable formulary status position. 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